We are happy to help!
Please locate your 11 to 14 digit batch code from the back or bottom of your item when contacting Customer Service. How do I find this?
You can find the batch code on the back or bottom of any KidKraft product.
You can find the batch code on the outside of the box.
You can find the batch code in the back of the assembly sheet.
For assistance, please call +31 (0)20 305 8620