Double Chaise Lounge with Cup Holders - Espresso & Oatmeal

The batch code (xxxxx/xxxxxx/xx-xxxx) can be found on the item itself. KidKraft continually enhances and updates our products, changing the design, configuration and part sizes. The batch code identifies the specific product version and allows us to trace, identify and manage our products. The Item Batch Code Number is specific to the item that needs parts replacements.-The KidKraft Customer Care Team #06001

Yes, they sure do!!!!

Not totally sure but I know the kids fell asleep in it and no sunburn and they’ve had it for a couple of years and the color hasn’t faded at all.  

We have seen a higher demand in our outdoor items as a result of COVID-19 and are working hard to get them back in stock asap. We do not have an eta at this time, but please feel free to sign up on the items page for notification when stock is available-https://www.kidkraft.com/us_en/double-chaise-lounge-with-cup-holders-espresso-oatmeal.html.-The KidKraft Customer Care Team #16001

The weight of the box is 30 lbs. Thank you!-The KidKraft Customer Care Team #14012

The item is in stock and available for purchase. Thank you!-The KidKraft Customer Care Team

If you have the batch code you can do it here: https://parts.kidkraft.com/ Without the batch code I have no idea how to do it, it would be nice if kidkraft could provide an answer to this, as many people seem to be asking.

They won't sell them to you without a batch code. I went back and forth with their customer service rep "Alex" and he was most unhelpful. I just want to buy 2 cushions...is that too much to ask?