Product Warranty Registration
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For more information on ordering replacement parts, click here.
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US and Canada: customerservice@kidkraft.com
Europe, United Kingdom, Middle East South Africa: europecustomerservice@kidkraft.com
Australia: aucustomerservice@kidkraft.com
Batch Code
The Item Batch Code is specific to the item that needs parts replacements. It is a long series of numbers and/or letters, separated by slashes. Ex. XXXXXX/XXXXXE/XX-XXXX. There are several locations where you can locate the Item Batch Code
On the outside of the box:
In the back of the assembly sheet:
On the back or bottom of any KidKraft product:
Example locations of batch codes:
- Dollhouses and Kitchens - on the back
- Play sets and toys - on the bottom.
- Toy box - on inside back
- Beds - on the headboard
- Table - under table
- Chairs - under seat
Example locations of batch codes:
