kidkraft is dedicated to providing our customers with a superior level of service.

To achieve the best customer service, we constantly strive to anticipate our customer’s needs, whether it is by creative products to boost store sales, or by providing responsive, helpful information to address any questions or concerns.

You may contact our customer service department from Monday to Friday from 09:00 to 17:30 (GMT+1).

tel: +31 (0)20 305 8620

When emailing or calling KidKraft Customer Service, we would require you to include the 11 to 14 digit batch code found on the bottom or back of your item. The Batch Code can be found near the KidKraft silver identification sticker. Thanks, and we look forward to helping you!  How do I find this?

Locate Batch Code