FAQ's
Yes! Consumers in the majority of the European Union can purchase directly from KidKraft.com or find our products at many retailers around the globe. You can find the list of countries we ship to here.
If your country is not listed in the above link, you may email our customer service team at europecustomerservice@kidkraft.com to see where you are able to purchase our products.
Most of our assembly instructions are available in PDF format on our website. To find the assembly instructions for your product, search for your product and look beneath the Assembly Instructions tab. Or you may search your product number at assembly.kidkraft.com
Visit our YouTube channel for helpful assembly tips - Krafting With Kyle series.
Visit our YouTube channel for helpful assembly tips - Krafting With Kyle series.
KidKraft's policy is to provide replacement parts. For outdoor items, please reach out to customer service to inquire about replacement parts. For indoor items, simply visit our parts site to begin the parts ordering process. Email: europecustomerservice@kidkraft.com | Phone: +31 (0) 20 305 8620
All of KidKraft’s items are manufactured overseas. Please email europecustomerservice@kidkraft.com for more specific information.
Please email europecustomerservice@kidkraft.com and they can direct you to the appropriate sales representative.
Order amounts above €75 will receive free shipping. Unfortunately this does not apply to our Playhouse and Swing Sets & Climbing Frame categories. Due to the weight of these products, they will have a mandatory shipping charge.