Effective Date: This Shipping and Delivery Policy was last revised on July 9th, 2021.
This shipping and delivery policy (“Shipping and Delivery Policy”) governs the shipment and delivery of any items you purchase through a KidKraft website.
Our larger outdoor items are shipped via a freight carrier and have longer processing and shipping times than indoor items. Currently, outdoor orders take 3-5 days to fully process and ship. Once shipped, you can expect your order to arrive in 10-14 business days. All other KidKraft items are shipped via Allied Express and arrive in 7-14 business days. We currently do not offer overnight or expedited shipping online.
Applicable shipping charges for your order will be provided prior to you completing your purchase. A flat rate shipping charge of $135 for outdoor swing sets and $35 for outdoor playhouses will be applied at checkout. KidKraft does not ship products to Lord Howe Island or Norfolk Island. We also cannot export to NZ.
Free shipping offer is valid on orders totaling $100 or more after discounts and before shipping, handling, and/or taxes are added and applies automatically at checkout.
Free Shipping promotions shall be subject to promotional details and we reserve the right to restrict the territories. Only 1 promo code may be used per purchase at checkout.
Estimated shipment times, if available, are provided solely for your convenience and neither KidKraft nor its third-party shipment providers will be liable for any damages or loss as a result of the failure to meet a shipment estimate.
In no event will KidKraft or its third-party shipment providers be responsible for delays in delivery due to natural disasters, inclement weather, governmental acts, or any other situations beyond their reasonable control.
KidKraft will only accept shipments to a valid street address. We do not deliver to P.O. Boxes, Parcel Lockers, Army Post Office (APO) or Fleet Post Office (FPO), and we do not deliver to freight forwarders or forwarding agents.
This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. KidKraft recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase.