KidKraft is a manufacturer, selling only to retailers who have accounts set up with us.close
You may call customer service at 1-877-KID-KRAFT and ask a customer service representative, or go to the Where to Buy feature on the KidKraft website. From there you may enter your ZIP code and search for stores in your area.close
You may call customer service at 1-877-KID-KRAFT and ask a customer service representative. From there you may enter your ZIP code and search for stores in your area.close
KidKraft’s policy is to provide replacement parts, usually free of charge. Please contact a KidKraft customer service representative at 1-877-KID-KRAFT, and we will be happy to send you a new replacement part under our 90 day warranty.close
All of KidKraft’s items are manufactured overseas. Please call for more specific information.close
To get started, you will need to complete our credit applications and/or our credit card applications so that we have complete business information from you. If you have your own credit reference sheet, we ask that you have as much information on it as possible. For example, we need your Tax ID number initially to set you up. Most of the information we ask for is:
- Name of Business, including Dba
- Billing and Ship to addresses
- Phone and Fax Numbers
- E-mail address if you have one
- Website address if you have one
- Name of the owner of the business
- Name of the accounts payable contact
- Tax ID number (resale, federal, sales)
If you are in the state of Texas, we require a copy of your Texas Resale Certificate.
If you choose to have a credit card account, please provide the complete number, expiration date, and the validation code on the back or the front of the card, the name of the cardholder as well as the billing address for the card.
We also require a first order in addition to the applications so that we can complete the set up.
Please contact the KidKraft accounting department for further questions.close
Please check with your KidKraft territory representative for order requirements.close
For more information or questions please contact our Customer Service Team at email@example.com